The Role

As our Head of Growth and Operations you own the 'Promise' and the 'Delivery.' You are the architect of our sales engine—building distribution channels and securing marquee clients—and the conductor of our operations, ensuring those projects are installed on time and on budget. You will bridge the gap between Sales, Engineering, and Construction, while providing critical oversight to the Supply Chain team to ensure our inventory strategy aligns with our growth.

Key Responsibilities

  • 1. Go-To-Market & Channel Strategy (The Engine): Identify and operationalize partnerships with 'Aggregators' (Construction firms, Architects, Real Estate Developers) to make our solar systems the default choice for their projects. Lead the hunt for high-value Commercial & Industrial (C&I) clients. Manage the pipeline from 'Lead' to 'Contract Signature.'
  • 2. Project Fulfillment & Coordination (The Delivery): Seamless transition from 'Signed Deal' to 'Active Project.' Translate contracted scope into actionable work plans for the Engineering and Construction teams. Manage the master schedule for site surveys, installations, and commissioning.
  • 3. Supply Chain Oversight & Inventory Strategy (The Check and Balance): Oversee the work of the Supply Chain Coordinator to ensure procurement matches the sales forecast. Translate your sales pipeline data into procurement signals.
  • 4. Product & Market Feedback (The Customer Experience Delivered): Act as the feedback loop. Drive the Engineering team to simplify solutions based on market feedback. Track project-level profitability.

Candidate Profile

  • Bachelor's degree in Business, Engineering, or a related field.
  • Specific experiences leading initiatives from scratch. Past experience in project management, business development, and sales operations are required.
  • Ability to understand solar components (kWp, battery cycles, load profiles) and explain them to non-technical clients.
  • Professional fluency in English (Required) and Kinyarwanda (Preferred). French is a plus.
  • Proficiency in CRM tools (HubSpot/Salesforce), Google Workspace, and MS Excel.

Core Competencies

  • Strategic & Tactical
  • Relationship Builder
  • Orchestrator
  • Communicator
  • Proactive Problem Solver
  • Customer-Obsessed

Key Performance Indicators (KPIs)

  • Revenue Growth: Total kWp sold via Direct Sales and Channel Partners.
  • Channel Velocity: Number of active distribution partners generating consistent leads.
  • Time-to-Value: Average days from Contract Signature to System Activation.
  • Inventory Efficiency: Zero project delays caused by stockouts; zero capital tied up in 'dead' stock.
  • Net Promoter Score (NPS): Customer satisfaction rating post-installation.

Employment Details & Compensation

  • Base Pay: RF 400,000 – RF 550,000 / month (Commensurate with experience).
  • Performance Incentive (2026): Up to 15% of Base Salary.
  • Bonuses: Discretionary quarterly team bonus based on milestones.
  • Benefits: Company-sponsored Health Insurance.
  • Schedule: Monday–Friday (Standard Business Hours), Saturdays as needed for site coordination.

Application form