Abundio Energy values transparency and protects your personal and technical information when you interact with our website, monitoring systems, or Hybrid Energy installations.
Information We Collect
- Personal Data: Name, contact details, company, and project information submitted through forms or inquiries.
- System Data: Energy production, storage, and grid interaction metrics from installed hybrid systems.
- Technical Data: Browser, device, location (for service coverage), and cookies for site optimization.
How We Use Information
We use your data:
- Provide, manage, and optimize hybrid energy services.
- Monitor and improve system reliability and efficiency.
- Communicate about updates, maintenance, and support.
- Fulfill legal and regulatory reporting obligations with utility or government partners.
Data Sharing
We do not sell your data. We share information only with:
- Authorized partners such as local installers, grid operators, or regulators.
- Service providers under confidentiality agreements.
- Authorities when required by law or safety protocols.
Data Security
We employ encryption, access control, and secure communication protocols to protect system and user data. Only authorized personnel may access sensitive information.
International Data Transfers
Data collected in Rwanda or other markets may be securely transferred to our U.S. servers or cloud providers under equivalent protection standards.
Retention
We retain data only as long as needed for service delivery, regulatory compliance, or performance analytics.
Your Rights
You have the right to:
- Access and correct your personal information
- Request deletion of stored data, where permissible.
- Withdraw consent for marketing communications.
- Requests can be submitted to privacy@abundio.energy.
Cookies
Our site uses cookies to analyze performance and personalize experiences. You can adjust cookie preferences in your browser
Policy Updates
We may update this Privacy Policy periodically. The "Effective Date" above reflects the latest revision. Continued use of our services after updates constitutes acceptance.